Gardens at Harvest Point Reviews – The Good, The Bad, and The Ugly

Finding a new apartment can be an exciting but stressful time. You want to make sure you choose a community that meets your needs and budget. One way to get insight into different apartment complexes is by reading online resident reviews. I recently came across some mixed reviews for the Gardens at Harvest Point apartments in Augusta, GA and wanted to break them down to get a balanced perspective.

Overview of Gardens at Harvest Point

Gardens at Harvest Point is a relatively new apartment community, having opened in 2017. It offers 1, 2, and 3 bedroom apartments ranging from 788 to 1385 square feet. Rents start around $778 for a 1 bedroom and go up to $1066 for a 3 bedroom.

Amenities at Gardens at Harvest Point include:

• Clubhouse
• Fitness center
• Pool
• On-site laundry
• Pet friendly options

The complex is located off I-520 in the North Leg area of Augusta, about 15 minutes from downtown. It’s close to shopping outdoor parks Augusta University, and a few military bases.

The Good Reviews

Sifting through the reviews on sites like Apartments.com, Facebook, and Birdeye, there are quite a few happy residents at Gardens at Harvest Point. Here are some of the most common pros mentioned:

• Spacious, luxury apartments for the price – Many describe their apartments as “beautiful” and “spacious” with high-end finishes like granite countertops and lots of closet space Some say you get more amenities for your money compared to other complexes in the Augusta area

• Responsive maintenance – Multiple reviewers compliment the 24-hour maintenance service and say maintenance requests are handled promptly.

• Quiet – Some residents say their buildings are very quiet and they don’t hear much noise from neighbors. This seems to depend on the location within the complex.

• Pet friendly – People appreciate the dog park and pet friendly policies. Some mention it’s one of the few nice complexes in Augusta that allows larger dogs.

• Friendly office staff – The leasing office gets positive marks for having a nice, welcoming staff. People describe them as polite, professional and easy to communicate with.

The Bad Reviews

While many Gardens at Harvest Point reviews are glowing, there are also quite a few negative ones that bring up consistent complaints:

• Mold issues – By far the most common complaint is about mold in apartments. At least 10 residents report mold on walls, ceilings, HVAC vents, etc shortly after moving in. They felt their health complaints were ignored when brought up to management.

• Cheap construction – Some describe hearing loud noises from adjacent units and say the buildings seem cheaply constructed. There are mentions of plumbing leaks, warped floors and other maintenance problems.

• Pest issues – Several reviewers complain about ant and cockroach infestations that were difficult to get treated.

• Lacking security – Some people don’t feel the complex is secure enough, with mentions of car break-ins, theft, and suspicious people wandering the grounds.

• Poor parking – A handful of residents don’t like the parking options and say the garage parking is inconvenient and cramped.

The Ugly Reviews

In addition to more general complaints, a few reviewers levy harsh accusations and warnings about Gardens at Harvest Point:

• One resident claims illegal discrimination for being served an eviction notice shortly after reporting mold issues.

• A reviewer alleges their apartment had dangerous levels of toxic black mold that made their family sick, but management ignored their complaints.

• Someone warns the complex is run by slumlords only interested in money, not residents’ wellbeing.

While you never know if there are two sides to these ugly stories, they are concerning claims if true.

My Takeaway

Reading between the lines of these reviews, it seems like Gardens at Harvest Point is a hit-or-miss complex. Many residents are very happy with their homes and think it’s a great value for the Augusta area. However, legitimate complaints about construction, pests, and maintenance issues drag down the overall rating.

As with any apartment complex, your personal experience can vary widely depending on which unit and building you end up in. Before signing a lease, I’d recommend asking to see the specific unit you’re considering to check for any red flags. Be sure to thoroughly document any damages or issues on your move-in checklist too.

With 77 reviews and an overall 3.7 rating, Gardens at Harvest Point appears to be an average, middle-of-the-road complex. It could be a good option for the price if you get one of the better units without problems. But the number of concerning mold, pest, and noise issues mentioned means it’s probably not one of the higher-quality complexes in the Augusta market either. I’d suggest continuing your apartment search and comparing ratings and reviews for other competitors in the area.